REFUSAL OF SERVICE
We will not discriminate, refuse entry or service to someone legally accompanied by a working guide, hearing or assistance dog, even though we generally don’t allow customers to bring animals into the premises.
Under anti-discrimination laws, businesses can refuse service to any person for any reason, unless the business is discriminating against a protected class. At the national level, protected classes include: Race or color. National origin or citizenship status
- Disruptive behaviour
- Legal requirements
- Safety reasons
PREGNANCY & BREAST FEEDING
Body piercing is an elective procedure, meaning you are choosing to undertake deliberate damage to your person for cosmetic reasons and as such we will not carry out any service that will require injury during the stages of pregnancy or breastfeeding. We will however happily change jewellery in an existing piercing. An exception would be if the piercing was causing harm.
Any faulty jewellery returned with proof of purchase will be exchanged or refunded immediately
ATTACHMENT / LOSS AFTER STUDIO INSERTION (OWN JEWELLERY)
No refund or replacement will be given on none studio purchased jewellery
ATTACHMENT / LOSS AFTER STUDIO INSERTION (BLUE LOTUS JEWELLERY)
Under a period of 10 days any jewellery attachment loss will be replaced or otherwise exchanged with proof of purchase. Past this period the correct tightness should be maintained by the client and is no longer the responsibility of the studio